Customer Support Superstar
12 Month Fixed Term.
We are looking for a customer support star that will assist with training and support questions for our website CMS, and our Online Course Selection program SchoolPoint.
This position will start off as a fixed term to cover maternity leave for one of our team but may evolve into a permanent position.
You will be using a Mac computer and will encounter some fairly technical questions, training will be provided but you must be technically minded and know your way around content management systems.
Your role will cover:
- Inbound support email, phone and chat
- Being able to manage support requests, and activity followup with requests
- A team star that our customers will want to talk to
- Technical to a degree
- Marketing/Social media understanding
Phone us on 07 281 1600 or email your cover letter and CV to firstname.lastname@example.org
Looking for our Online Student Career/Course Selection Software? - www.schoolpoint.co.nz