Inbox Design build a workflow app for after sales order tracking and customer notifications
Inbox Design turned a manual process that takes time to an app that works with our ecommerce solution
Inbox Design has a premium ecommerce platform that enabled you to list products and sell online, accepting payments via Credit Cards, PayPal and Invoice.
All aspects of managing your store online can be handled from our CMS Administration, and now your after sales dispatch work can be minimised.
One customer has built their online store from a couple of orders a week to multiple orders daily, They receive an order notification, print out the packing slip and delivery sticker, head to the warehouse, pick to order, pack in to their courier bag, copy down the tracking number on the bag, head back to the office, find the order, enter the tracking details against the order, then email them to the customer.
Inbox Design have written a custom iPhone application that allows you to scan a barcode on the system generated Packing Slip and Address Label, then scan the courier bag, click Send and the app will push the Order Reference and Courier bag tracking number to the administration, store that against the order, and send an email notification automatically to the end customer.
The application is free to use and is available for any of our ecommerce websites.
Tracking integration works with any NZ Courier services.
Posted: Tuesday 19th August, 2014 4:51pm by Sheldon Lendrum